Frequently Asked Questions

What are the services?

  • English

  • Business English

  • Research & Evaluation

  • Critical Thinking Skills

  • Writing Skills

  • Presentation Skills

  • Referencing

  • Editing

  • Career coaching

And much much more .  .

How do the online services work?

The services are provided with individual Skype or Zoom video conferencing for PC or Mac which are FREE.  Use your desk top, lap top or mobile.  For how to join a meeting go to or  After the lesson is booked and payment is made, we will send you an invitation to join the meeting/lesson for Zoom.  For Skype, just supply your username, and we will invite you for a meeting.


How do I schedule one of the services?

First try booking a FREE consultation and discuss your particular learning needs with your teacher.  Then, just click on the booking tab on the services page and you will be directed to a calendar.  Choose your preferred day and time from the available times.  The calendar is in the CET time zone.  Payment with PayPal must be completed before the appointment. Additional needed info will be provided prior to payment. 

Do you offer a free consultation for all the services?

Yes, on the services page click on the tab for free consultation for any of our services.

Are you available on the weekend?



What if I have to change my appointment?  

You can change your appointment up to 48 hours before the appointment time.


What if I have to cancel? 

You can cancel your appointment up to 48 hours before the appointment time.


How much notice do I have to give when I make an appointment?

48 hours 


When is payment due?

At the time of booking and before the appointment date.  

What are my payment choices?

PayPal payment is required for Academic Coaching, English, Business English, English for Kids, Presentation Skills  and Career Coaching.  We will send you an invoice from PayPal after the appointment is confirmed.  For Academic Editing, you will get a quote after the free consultation.  Payment will then have to be made before work commences.

What are the hours of operation?

Monday through Thursday 9am to 8pm

Friday and Sunday 9am to 6pm CET

We are closed Saturday

What if my question isn’t answered here?


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